You have two options for eaching out about your bundles (missing items, defective items, etc) you can go to this link (from your official “shipment email”) and submit your inquiry.
Or… check out the below message from AFINewsHQ
Lots of people have defective or missing merch from this bundle, myself included. AFInewsHQ saw how many people were upset with their merch, so they’ve contacted the merch store and velvet hammer for us regarding this issue. Here’s what to do if you have defective/missing merch:
“MERCH UPDATE ROUND 2!
If you have received merch that is defective in any way, please take a photo and email pics to firstname.lastname@example.org.
Defective merch includes poor quality shirts, non-straight printing on the shirt, etc…
VH is on top of this and says “this is hugely unacceptable” and HQ and VH are working to fix this ASAP.”
Here’s my crooked/off-center shirt for an example of defective merch…